Eligibility for Return
You can request a return within 7 days of delivery if:
- The product is damaged, leaking, or defective
- You received the wrong product
- The product is unused, unopened, and in its original packaging
- Non-Returnable Items
Returns will not be accepted if:
- The product is used
- The seal is opened or tampered
- The product was purchased under a special discount/offer (unless damaged)
- Return Process
- Email us at zycleanhomecare@gmail.com or Contact Us at +91 93307 93301 within 7 days
- Attach your order ID, product picture, and a short description
- Our team will verify and arrange a pickup or ask you to ship the product back
- Refund Process
- Once we receive and inspect the product, your refund will be processed
- Refund will be issued to your original payment method
- Refund processing time: 5–7 business days
- Cancellation Policy
- Orders can be cancelled before shipping
- Once dispatched, cancellation is not possible—only return can be requested
- Contact Us
For returns or refund queries:
📩 Email: zycleanhomecare@gmail.com
📞 Phone: +91 93307 93301
