1. Order Processing

• Orders are processed within 1–2 business days.
• Orders placed on Sundays or holidays are processed on the next business day.

2. Delivery Timeline

• Local/Within City: 1–3 days
• Within State: 3–5 days
• Pan India: 5–7 business days

Delivery time may vary based on location, weather, or courier delays.

3. Shipping Charges

• Shipping charges (if applicable) will be shown at checkout.
• Free shipping may be available during promotions.

4. Order Tracking

Once your order is shipped, you will receive:

• Tracking ID
• Courier partner details
• Tracking link

5. Wrong / Incomplete Address

If the address provided is incorrect, the order may:

• Be delayed
• Be returned to us

Re-shipping charges may apply.

6. Damaged or Missing Items

If your parcel arrives damaged or items are missing:

• Contact us within 48 hours
• Provide photos/video of the package

We will assist with replacement or refund.